This Privacy Policy (hereinafter referred to as "this Privacy Policy") explains the handling of user information transmitted in relation to the service (hereinafter referred to as "the Service") provided through the smartphone application "PiyoSup" (hereinafter referred to as "the App") by PiyoLog Inc. (hereinafter referred to as "the Company").
Please review and understand the contents of this Privacy Policy before using the App.
The Company may request the following information when the user uses the Service:
a. Email address
b. Supporter ID
c. Password
d. Information entered into the App for customer support
User authentication information will be automatically transmitted to the Company for authentication and identification purposes.
The Company uses the information collected from users for the following purposes:
a. To provide the Company’s products and services
b. For identity verification and authentication services
c. For marketing research, statistics, and analysis
d. For system maintenance and troubleshooting
e. For delivering advertisements and verifying their effectiveness
f. To provide technical support and respond to user inquiries
g. To develop, offer, maintain, and improve the Company’s apps, websites, services, content, and advertisements
h. To develop and offer targeted advertisements for the Company or third-party products or services
i. To prevent fraudulent or potentially illegal activities and to enforce the Terms of Service
The Company may share user information with third parties in the following cases:
a. With User Consent
The Company may provide user information (including personal information) to third-party companies, organizations, or individuals with the user's consent.
b. Sharing with Third-Party Service Providers
The Company may share user information with third-party service providers who perform services on the Company’s behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, or marketing support. All third-party service providers are instructed to keep disclosed information confidential and to use it solely for the purpose of providing services on behalf of the Company.
c. Sharing with Third-Party Advertisers
The Company may share certain technical information (including IP address and mobile device identifiers), non-personally identifiable statistical information, and usage information with third-party advertisers. Users agree that such information may be used for analysis of user trends, demographics, web analytics, and targeted advertising.
d. Legal Obligations
The Company may disclose user information in response to legal processes, regulatory requirements, or public or governmental authorities' requests within or outside the user's country of residence. The Company may also disclose information as necessary or appropriate to protect national security, law enforcement, or other matters of public importance.
e. Sale or Merger
In the event of a reorganization, merger, or transfer, the Company may transfer all or part of the personal information collected to relevant parties.
Collected personal information will be disposed of when it is reasonably deemed unnecessary for the Company’s regular business operations.
If you have any questions or inquiries about the Company's Privacy Policy, please contact us at info@sakabou.co.jp.
The Company may update this Privacy Policy from time to time.
Significant changes to the Privacy Policy will be posted along with the updated Privacy Policy on the Company's website or within the App.
Revisions to the Privacy Policy will take effect at the time they are posted on the Company's website or within the App.
Effective Date: October 8, 2024